AUSTRALIAN SMALL BUSINESS
100% BUNNY APPROVED
FREE SHIPPING
FOR ORDERS OVER $90

CANCELLATIONS

Cancellations are accepted within 24 hours. We make no exceptions.
We do not cancel or refund orders based on delays or issues during shipment

Recurring Bunificent Monthly Box can be cancelled anytime however if cancelled between the 13th to 15th there is a 20% restocking fee as the box has already been packed and allocated.

 

REFUND POLICY

Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging unopened. Items must be shipped back (buyers expense).


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@bunificent.com

Sale and limited edition items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@bunificent.com

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $60, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.